Welcome to SDAPOST! ([https://sdapost.shop/])

Please note: We currently do not offer returns on shipped orders. However, you may want to consider offering exceptions in specific situations to enhance customer satisfaction.

Here’s a revised Refund and Returns Policy with that in mind:

Currently, SDAPOST does not accept returns on shipped orders. This policy helps us ensure the quality and security of our products.

However, we understand that unforeseen circumstances may arise. If you have any issues with your order, please contact us immediately at [contact@sdapost.shop]. We will be happy to investigate and work with you to find a solution on a case-by-case basis.

Here are some situations where we may consider exceptions:

  • Damaged or Defective Items: If your order arrives damaged or defective, please contact us within [Number] days of receiving your package. We will arrange for a replacement or issue a full refund upon verification.
  • Incorrect Items: If you receive an item that is different from what you ordered, please contact us within [Number] days of receiving your package. We will arrange for the correct item to be shipped to you or issue a full refund.

To request a return or exchange, please follow these steps:

  1. Contact us at [contact@sdapost.shop] within the specified timeframe mentioned above.
  2. Explain the issue with your order and provide your order number.
  3. We will provide you with further instructions on how to proceed.

Please note:

  • You are responsible for the return shipping costs unless the mistake is ours (e.g., incorrect item shipped).
  • We recommend using a tracked shipping service for your return.
  • Refunds will be processed to the original payment method used for the purchase.

We appreciate your understanding. If you have any questions about this policy, please don’t hesitate to contact us.

Thank you for shopping at SDAPOST!